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F.A.Q.

Please find below answers to the most frequently asked questions concerning our business. If you don’t find what you’re looking for, please send us your interrogations.

What is your definition of outsourcing ?

Our business is to deal optimally with your company’s recurring or specific industrial purchases, through the application of profitability strategies and the use of different buying levers.

May your services be assimilated to those of an industrial group purchasing organization's?

Yes and no. Our purchasing professionals’ expertise and the volumes we manage throughout the world lead us to function as an industrial purchasing center. But, our vocation is to go beyond a simple purchasing function in volume and we register as a real strategic partner, able to provide you a response tailored to your activity, constraints and evolution of your market.

How can outsourcing make me save money?

Thanks to our ability to buy, we become one optimal supplier, which saves you a lot of money. With this, let your purchasing department process its most strategic purchases and have more time for value-added tasks.

How is ISP more international than others?

ISP has wholly-owned subsidiaries in Europe (France, Belgium, Germany), South America (Ecuador, Mexico), Asia (China) and North America (Florida). Our knowledge of global markets and our presence on international production sites reinforce the added value of the strategies of our professional buyers.

Do your multiple localizations and specialization lead to multiple interlocutors for customers?

We are committed to providing you with a single contact who will advise you and regularly monitor your orders, as well as up-to-date and detailed statistics of all your purchasing transactions.
Depending on your needs, your interlocutor will mobilize dedicated experts to ensure that your operation is totally transparent.

Am I REQUIRED TO EXTERNALIZE all OF MY PURCHASES OR CAN I focus ON A TYPE OF PRODUCT FOR EXAMPLE?

The very principle of ISP is to offer you a wide range of solutions that adapt to your needs and that can evolve over time. We can offer you a global outsourcing solution for your purchases, but you can also use our services for very specific sourcing, purchasing of raw materials, or others. To save time and limit your costs, we also offer a production-assembly service on site, realized by us for a real guarantee of quality. In short, we offer solutions “à la carte” !

ARE YOU ALSO PRESENT IN THE FIELD OF E-SOURCING?

We provide you with an easy and powerful e-commerce tool to enable you to order via our general catalog or a dedicated catalog, built with and for you. You will be able to manage, in complete confidentiality, purchasing requests from a user-friendly interface and benefit from a technology hitherto reserved for large companies. This will also allow you to trace your purchase requests in real time.

CONCRETELY, WHAT ARE THE DIFFERENT LEVELS OF SERVICES YOU PROPOSE IN procurement ?

Several levels of service are possible:
* Food baskets
* Management of spots purchases not cataloged with the help and advice of our purchasing team
* Interim purchase (provision of resources)
* Consulting

How is ISP helping me to achieve gains on my procurement?

Besides, the direct savings we help you achieve on your purchasing prices through our purchasing and trading capacity, you also realize many indirect savings, via:
* Reduction in the number of purchase requests and purchase orders
* Reduction in the number of suppliers and deliveries
* Reduction in the number of invoices and payments
* Reducing the time between the expression of a need and its satisfaction
* Reduction of supply risks
* Reduced inventory

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